My spouse and I not long ago took a visit towards the Virgin Islands and returned on 3/11/13. Our Flight household on American Eagle flight 4891 was delayed for acquire-off from St Thomas to San Juan. We were alleged to catch a connecting flight, American Airlines flight 1454 from San Juan to JFK in Ny after a two hour layover. We have been reassured in St. Thomas that we might make our relationship and which the airplane would watch for the connecting passengers. After we arrived in San Juan we discovered our flight had already taken off. In looking to solve this we ended up scolded for visiting the Erroneous counter (We have been despatched by an American Eagle staff on the American ticket counter). Surprisingly although, Despite the fact that we experienced dedicated that “faux pas,†he was in a position to print a Jet Blue ticket from his American terminal! Fortunately we had been finally on our approach to our place – JFK in Ny. Whenever we questioned about our baggage the American agent in San Juan wasn’t guaranteed what to inform us. He said they had likely skipped the flight to JFK too but to check once we arrived there. As we anticipated, our bags did not adhere to us to The big apple so we filed a assert and were being despatched on our way back to Lisbon, CT 3 hrs clear of Ny. The following morning, on 3/eleven/thirteen, we identified as American Airlines about our bags Which’s in which the runaround began. We were at first explained to that our bags Must have built it to JFK that early morning but they might not inform.
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we generally fly united. normally. lately, having said that, we experienced the chance to purchase a Considerably decreased fare online through american airlines. now i see why it was reduced — client service was atrocious, the website didn’t get the job done effectively, And that i dropped out on an excellent deal.
I'm able to’t declare that Considerably for that airport personnel in Denver.My AA flight was delayed leaving Ohare and by the time I got to Denver, the Frontier aircraft to which I were booked by Orbitz had still left And that i missed my flight.
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My spouse is in a very nursing property with Alzheimer’s illness. American is Profiting from my unfortunate situation by insisting I fork out to transfer his miles to my account even though I'm the a person who has been accuring the miles while procuring with the Benefit card. Shame on American Airlines. A technician can accomplish this with a several strokes in minutes.
My problem is that AA long responded to my grievances and lies about causes the I used to be bumped of flight.
I have always been a loyal client to AA and do not believe any of your respective prospects ought to be handled Within this fashion!
Bravo to American Airways for supplying the surprise enhance to the staff. And never cowering to the disgruntled passenger on todays La Guardia flight. Simply because some attendents have been cheerful and wished him an exceptionally Merry Xmas. Genuinely ?? It’s about time we took again our best needs and grumpy people today just remain off the planes and continue to keep their viewpoints to on their own.
The latest flight from Austin to Ft Myers on which I had asked for wheelchair assistance didn't offer any jetway assistance and Completely very little in Ft Myers from plane to baggage assert and NOONE to question.
I are wanting to make contact with the airline for over one hour with none achievements. What exactly are my selections?
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I put in 2 several hours as well as a 50 percent at AA counter and did not have the choice as I are already instructed or to free my ticket and go home